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Compliantly Drive New Business

Regulation. It’s everywhere these days. And on the marketing side of every mortgage company’s operations, as much as any other, it means that management has to take a much more active role in ensuring...

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Transforming Customer Service Into An Agent Of Change

Every organization strives to serve its customers at a world-class level; however, taking customer service past the concept of a “help desk” is often an afterthought. Most companies view support as...

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Helping Lenders Comply With New FHA Guidelines

LoanLogics, a recognized technology leader in loan quality management and performance analytics, has created a free interactive, online mortgage industry resource for lenders that have to comply with...

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Why Do We Fear Consumers?

Recently Mortgage TrueView introduced a website for consumers that allows them to identify a listing of lenders in their area. No big deal you say. But it seems, at least according to lenders we have...

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Supporting Diversity In Lending

As an active member of the Mortgage Bankers Association and supporter of its programs, STRATMOR Group, a consulting firm that helps mortgage banks build profitable mortgage lending operations, has...

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Integration Speaks To TRID Compliance

D+H has completed integrations with both DocMagic and Optimal Blue into its MortgagebotLOS loan origination platform, as well as a compliance readiness platform called Barometer. “We are constantly...

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Social PR For Your Business

Are you using the Internet and social media to the fullest? In an article entitled “How Savvy Marketers Are Using Social PR in Their Online Strategies” by Laura Hampton, she says that savvy marketers...

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Doing The TRID Shuffle

The TRID deadline has come and went and we are all still here. We saw a mad dash on the part of mortgage lenders and technology vendors alike to comply with this new rule. They all danced around, did a...

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The Big Deal About Millennials

According to CNN, many of our nation’s Founding Fathers could be considered the millennials of their day. Sitting beneath their white wigs at the Constitutional Convention in 1787 were young innovators...

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Reaching For A Better, Brighter Future

The ongoing introduction of new regulations and the fear of non-compliance has permeated the industry to the point where everyone is frozen with fear. Instead of seeking new management methods and...

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Clean Workflows Are No Longer Optional

Regulation is forcing cleaner workflows and massive changes to the way we “used” to do business! It can seem quite overwhelming at times, because numerous required changes are hitting our industry so...

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Some Advice To Consider

In a departure from our usual stories, I wanted to share this with you. The National Association of Hispanic Real Estate Professionals (NAHREP) has introduced 10 key practices that Gary Acosta, NAHREP...

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Partnership Enhances Commercial RE Analytics

VTS, a commercial real estate leasing and asset management platform, has entered into a new partnership with Ipreo to incorporate iLEVEL, a portfolio monitoring, analytics and reporting solution, into...

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Embrace Home Loans Shows Strong Recruitment

Embrace Home Loans has announced that industry veteran Pete Butler has joined the national lender as its newest executive, responsible for correspondent sales. In his role, Butler will spearhead...

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Getting Your Message Across

We all know that how we talk influences how others react to us. If you’re harsh, you’ll get a harsh response. The same goes for your business interactions. So, be careful how you communicate with your...

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My Advice To CEOs

CEOs are people, too. They need help and advise just like everyone else. Why you might ask? In the article entitled “Why CEOs Need A Triangle Of Trusted Advisors” the author suggests that the value in...

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The Future URLA and ULAD

‘Getting to the future means putting the past behind us’ was the title of a recent article by Mark Fleming in Mortgage Banking magazine. The article was about homeownership, but I realized that this...

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Don’t Make The Same Mistakes Again

I want to continue the conversation that I started last month. Let’s talk about the most common mistakes that occur when evaluating, implementing, or using mortgage business intelligence (MBI)....

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Differentiate Your Brand

How would you rate your company’s brand? How can you make it even better? In the article entitled, “10 Brands That Brilliantly Differentiated Themselves From the Competition” the author says that...

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Managing Your AMCs With Compliance

With the latest appraisal regulations and investor requirements, many lenders are outsourcing appraisal operations to appraisal management companies. Using an AMC doesn’t absolve the lender from...

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